Shipping Policy

Order Processing Time

Orders are processed within 1-3 business days to ensure timely delivery for our customers.

Shipping Options Available

Standard shipping takes 5-7 business days, with expedited options available at checkout for faster delivery.

Transparent Shipping Policies

We provide clear shipping policies to ensure transparency and customer satisfaction with every order.

Shipping Rates

Shipping rates are calculated based on the destination and shipping method selected at checkout. We offer free standard shipping on orders over $50.

International Shipping

We currently ship to addresses within the United States. International shipping options may be available in the future. Please contact us at contact@elevatesupplygroup.com for international shipping inquiries.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your package's journey to your doorstep.

Shipping Address

Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at contact@elevatesupplygroup.com.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier first using your tracking number. If the carrier is unable to resolve the issue, please contact us at contact@elevatesupplygroup.com and we will do our best to assist you.